FAQ for Providers

Banner_FAQsforproviders

A: At this point it may take one-to-two weeks to the appointment. If your patient needs to be seen sooner, please give us a call and we will accommodate them either on the same or the next day.

A: There are no imaging requirements to be seen at our office. However, having existing previous images available for our review together with radiology reports will expedite decision-making and add value to the patient visit.

A: In patients with previous history of spine conditions we also need to have records pertaining to injections and surgeries (procedure reports). Other important documentation is bone density scans and EMG/nerve conduction studies

A: We accept most commercial insurances, Medicare, Medicaid, and Workers Compensation.
We are out of network with two plans: BCBS HMO Blue Advantage and UMC Team Choice.

A: Patients with a history of motor vehicle accidents and active litigation may not be ideal candidates for invasive treatments. For this reason we ask that you consider extensive nonoperative management instead of referring them for surgical evaluation.

A: Typically we mail a summary of our visit to your office within one to two days. If our response is needed sooner, please indicate it on your referral letter or give us a call.

A: Calling our office is the easiest way (806-744-7223, ext. 4180). If you need to leave a voicemail, we will respond within one hour. If you would like to talk to Dr. Nesterenko you can call either the main office number or his cell (you can get this number by calling us.) You can also fax us at 806-740-3382 and use the “Contact Us” form on the web site.

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